After we have received your payment, we will send you a confirmation notification. If you are signing up for the online course, we will email you your logon and access code and you will be sent your packet of materials by mail within 10 business days. If you are signing up for the correspondence course, your packet will be sent within 10 business days.
Return/Refund Policy
Products: All unopened items (excluding bulk orders) in new condition may be returned within 30 days for either a refund or exchange. Shipping charges are not refundable. There is a $10 restocking fee per return. Bulk orders are not returnable.
Services: Individuals requesting refund prior to a class hosted by NWFS receive a complete refund less the $10 service fee.
Privacy Policy: Northwest Family Services is committed to protecting the privacy of its users and customers, making your internet experience with us safe. The names and email addresses you give us are NOT sold for any type of solicitation.
NWFS websites operate secure data networks protected by industry standard firewall and password protected systems. Any sensitive information, such as a customer’s credit card number collected for a commerce transaction, is encrypted prior to transmission.